Get to know us

Our mission

We empower smart merchants to protect their hard-earned revenue.
Our focus is putting an end to unfair payment disputes.
We simplify the complex chargeback process for everyday businesses.

Why choose us

• Proven results: Built strictly around Visa, Mastercard, and AmEx rules.

• Plug-and-play kits: Ready-to-use templates that save you hours of work.

• Zero experience needed: Step-by-step systems designed for any skill level.

• US-market expertise: Tailored specifically to navigate American banking standards.

Josef Staller

Co-Founder & Chief Dispute Strategist

Sarah Banneis

Head of Merchant Compliance & Legal Affairs

Mark Sonn

Lead Data Analyst & Chargeback Expert

Amanda Tavarez

Director of Merchant Success

Help

Questions? Reach out anytime, we're here.

Email

infoebookusa@aol.com

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https://chargebackevidencekitusa.com/what-is-a-chargeback-in-the-usa-the-complete-merchant-guide-banks-dont-explain

https://chargebackevidencekitusa.com/why-most-us-merchants-lose-chargebacks-even-when-the-customer-is-wrong

https://chargebackevidencekitusa.com/chargeback-types-explained-fraud-no-authorization-and-friendly-fraud-the-merchant-guide-banks-use

https://chargebackevidencekitusa.com/chargeback-evidence-what-banks-actually-review-and-what-they-ignore-completely

https://chargebackevidencekitusa.com/how-to-build-a-bulletproof-chargeback-evidence-package-step-by-step

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